Insure Building Limited Privacy Policy
INSURE BUILDING LIMITED (“Insure Building,” “we,” “us,” or “our”) is dedicated to protecting your privacy and ensuring that your personal information is handled securely in compliance with the General Data Protection Regulations (GDPR).
Under the Data Protection Act (DPA), INSURE BUILDING LIMITED is the ‘Data Controller’ and is responsible for managing and processing your personal data.
INSURE BUILDING LIMITED is registered with the Information Commissioner’s Office (ICO). By providing your information on our website, https://www.insurebuilding.co/ (“Our Website”), you consent to the processing of your data by us and our authorized agents in accordance with this Privacy Policy.
Information We May Collect About You
When you use our website or contact our customer service agents for an insurance quote, we may collect and process the following information about you (“Your Information”) to determine the premium and cater to your insurance needs:
- Information that you provide when you visit our website, register for and use our online services, subscribe, request a quote, or apply for any other product or service.
- Information that you provide to our partners, brokers, and affiliates when you have agreed to that information being shared with us.
- Information you provide to us when you contact us by email, SMS, telephone, letter, or through our live chat service.
- Information from the electoral roll register, credit reference agencies, and fraud prevention agencies.
- Claims information from the Claims Underwriting Exchange.
- Information about your driving license, including license entitlement, driving history, and any motoring convictions, obtained from the DVLA.
- Information you provide if you report a problem with our website or if you contact us for assistance when using our website.
- Details of your visits to our website, including traffic data, location data, web logs, IP address, and other communication data , as well as the resources that you access. We do not collect sensitive personal data for the purpose of processing an insurance quote or policy.
- How We Use Your Information
We utilize Your Information in the following ways:
- To identify a suitable product provider and facilitate the delivery of products and services you request.
- To calculate an insurance quote that meets your requirements.
- To communicate with you and any person you refer to in your application or inquiry.
- To process and respond to requests, inquiries, and complaints received from you.
- To update our records.
- To inform you about products and services provided to or requested by you. Based on your interest and for legitimate purposes, we will send you details of your quote via email and/or SMS.
- If you choose to receive INSURE BUILDING marketing communications, we will keep you updated on our latest promotions and discounts. We will only contact you through the method you have authorized (email and/or SMS). If you decide to receive our marketing communications, you can change your mind and opt-out at any time by following the opt-out instructions within the email or SMS. Alternatively, you can contact us at [email protected], and we will help you opt-out.
- To analyze trends, create profiles, and perform assessments and analyses (including credit and/or behavior scoring, market, and product analysis).
- For auditing purposes.
- To conduct customer satisfaction research to improve our products and services.
- To prevent and detect fraudulent quotes, policies, and claims.
- To meet our regulatory compliance and reporting obligations.
- To ensure that content from our website is presented effectively for you and your device.
- To develop and enhance our services and notify you about changes to our services.
- To enable third parties to carry out any of the above purposes on our behalf.
Your information may be shared with our partner claims management company, which may access your information to validate your insurance policy for the purpose of managing your claim.
We may share Your Information with, and obtain information about you from, LexisNexis/Insurance Initiatives Ltd, a credit reference agency. Please note that any searches conducted are soft searches and will not affect your credit rating.
We may use your personal data to make decisions about you using computerized technology to profile you, such as assessing which products and services might be of interest to you. We will retain any information we have collected about you for up to 7 years after our professional relationship has ended. However, electronic data may be retained for a longer period.
For more information about how we use your information, please read our “Cookie Policy.”
Our legal basis for processing your personal data for the purposes described above will typically be one of the following:
How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers. We ensure that these third-party service providers have adequate security measures in place to protect your information.
We may also share your information with law enforcement agencies, government bodies, regulatory organizations, and other third parties as required or permitted by law.
International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside the European Economic Area, including the United States. We take steps to ensure that your personal information receives an adequate level of protection when it is transferred outside the EEA, such as by using standard contractual clauses approved by the European Commission.
Your Rights
You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict the processing of your personal information and to request the transfer of your personal information to another controller.
If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your payment information and maintain physical, electronic, and procedural safeguards to protect your personal information.
Contract: It is necessary for us to process your personal data to perform a contract to which you are a party or to take steps at your request before entering into a contract. Without your personal data, we cannot process your request or perform a contract with you.
Legitimate Interest: We may process your personal data when it is necessary for our legitimate interests, or the legitimate interests of a third party, while ensuring that these interests are not overridden by your rights and interests.
Consent: In some cases, we may process your personal data based on your explicit consent. If we rely on your consent as our legal basis for processing your data, you have the right to withdraw your consent at any time by contacting us at [email protected].
Legal Obligation: We may process your personal data when it is necessary for compliance with a legal obligation that we are subject to, such as regulatory requirements, reporting obligations, or to prevent and detect fraudulent activities.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. If we make any material changes to this Privacy Policy, we will notify you by posting an updated version on our website or through other appropriate communication channels.
Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at [email protected].